{"id":6710,"date":"2026-01-08T09:35:52","date_gmt":"2026-01-08T00:35:52","guid":{"rendered":"https:\/\/techfun.cc\/?p=6710"},"modified":"2026-01-08T09:35:52","modified_gmt":"2026-01-08T00:35:52","slug":"minimum-step-to-start-customer-support-with-generative-ai","status":"publish","type":"post","link":"https:\/\/techfun.cc\/generative-ai\/minimum-step-to-start-customer-support-with-generative-ai.html","title":{"rendered":"CS\u696d\u52d9\u52b9\u7387\u5316\u3092\u59cb\u3081\u308b\u6700\u5c0f\u30b9\u30c6\u30c3\u30d7"},"content":{"rendered":"<h3 id=\"section-1\" class=\"Heading Title Title--m\">\u306f\u3058\u3081\u306b<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3078\u306e\u751f\u6210AI\u9069\u7528\u3092\u691c\u8a0e\u3059\u308b\u3068\u3001\u6700\u521d\u304b\u3089RAG\uff08\u691c\u7d22\u62e1\u5f35\u751f\u6210\uff09\u3084\u793e\u5185\u30c4\u30fc\u30eb\u9023\u643a\u3001\u30c1\u30b1\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u7d71\u5408\u307e\u3067\u4f5c\u308a\u8fbc\u307f\u305f\u304f\u306a\u308a\u307e\u3059\u3088\u306d\u3002<br \/>\n\u4e00\u65b9\u3067\u3001\u904b\u7528\u306e\u73fe\u5834\u3067\u306f\u300c\u307e\u305a\u306f\u5c0f\u3055\u304f\u4fa1\u5024\u304c\u51fa\u308b\u5f62\u3067\u59cb\u3081\u3066\u3001\u8a08\u6e2c\u3057\u306a\u304c\u3089\u6539\u5584\u3059\u308b\u300d\u65b9\u304c\u6210\u529f\u78ba\u7387\u304c\u9ad8\u3044\u3068\u611f\u3058\u307e\u3059\u3002<br \/>\n\u672c\u8a18\u4e8b\u3067\u306f\u3001\u305d\u306e<strong>\u6700\u5c0f\u30b9\u30c6\u30c3\u30d7<\/strong>\u3068\u3057\u3066<strong>OpenAI Platform \u306e Prompt \u30c6\u30f3\u30d7\u30ec\u5909\u6570\uff08<span class=\"Post-inline\">{{&#8230;}}<\/span>\uff09<\/strong>\u3068<strong>\u7c21\u6613\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\uff08\u30d7\u30e9\u30f3\u5224\u5b9a\u30fb\u89e3\u7d04\u5224\u5b9a\uff09<\/strong>\u3001\u3055\u3089\u306b<strong>\u51fa\u529b\u3092JSON\u306b\u56fa\u5b9a<\/strong>\u3059\u308b\u8a2d\u8a08\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<br \/>\n\u72d9\u3044\u306f\u3001RAG\u3082\u30c4\u30fc\u30eb\u9023\u643a\u3082\u4f7f\u308f\u305a\u306b\u300c\u554f\u3044\u5408\u308f\u305b\u8fd4\u4fe1\u6848\u306e\u81ea\u52d5\u751f\u6210\u300d\u3092\u6210\u7acb\u3055\u305b\u3001\u304b\u3064\u5f8c\u5de5\u7a0b\uff08\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u96c6\u8a08\u3001\u6709\u4eba\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u54c1\u8cea\u8a55\u4fa1\uff09\u306b\u4e57\u305b\u3084\u3059\u3044\u5f62\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<h3 id=\"section-2\" class=\"Heading Title Title--m\">\u306a\u305c\u300c\u30c6\u30f3\u30d7\u30ec\u5909\u6570\uff0b\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u3060\u3051\u3067\u3082\u4fa1\u5024\u304c\u51fa\u308b\u306e\u304b<\/h3>\n<p>\u30b5\u30dd\u30fc\u30c8\u81ea\u52d5\u5316\u306e\u521d\u671f\u30d5\u30a7\u30fc\u30ba\u3067\u52b9\u304f\u306e\u306f\u3001\u6b21\u306e2\u70b9\u3067\u3059\u3002<\/p>\n<ol class=\"Base-list\">\n<li><strong>\u5165\u529b\u306e\u69cb\u9020\u5316<\/strong><\/li>\n<\/ol>\n<p>\u9867\u5ba2\u540d\u3001\u30d7\u30e9\u30f3\u3001\u30ab\u30c6\u30b4\u30ea\u3001\u554f\u3044\u5408\u308f\u305b\u672c\u6587\u3092\u30c6\u30f3\u30d7\u30ec\u5909\u6570\u3067\u53d7\u3051\u53d6\u308a\u3001\u30d7\u30ed\u30f3\u30d7\u30c8\u5185\u3067\u660e\u78ba\u306b\u533a\u5207\u308b\u3060\u3051\u3067\u3001\u30e2\u30c7\u30eb\u306e\u8ff7\u8d70\u304c\u6e1b\u308a\u307e\u3059\u3002<\/p>\n<ol class=\"Base-list\">\n<li><strong>\u3084\u3063\u3066\u306f\u3044\u3051\u306a\u3044\u3092\u6e1b\u3089\u3059<\/strong><\/li>\n<\/ol>\n<p>\u30d7\u30e9\u30f3\u3054\u3068\u306e\u5229\u7528\u53ef\u5426\u3001\u89e3\u7d04\u30dd\u30ea\u30b7\u30fc\u306a\u3069\u300c\u9593\u9055\u3048\u308b\u3068\u4e8b\u6545\u308b\u300d\u9818\u57df\u3092\u3001\u6700\u521d\u306f<strong>\u5c0f\u3055\u306aKnowledge Base\uff08\u77e5\u8b58\u306e\u4e8b\u3002\u4ee5\u4e0b\u3001KB\uff09\u3092\u30b7\u30b9\u30c6\u30e0\u30d7\u30ed\u30f3\u30d7\u30c8\u306b\u76f4\u66f8\u304d<\/strong>\u3057\u3066\u3001\u305d\u3053\u3060\u3051\u306b\u6839\u62e0\u3092\u9650\u5b9a\u3057\u307e\u3059\u3002<br \/>\n\u3053\u3053\u307e\u3067\u3067\u3001\u5b9f\u904b\u7528\u306b\u8fd1\u3044\u300c\u305d\u308c\u3063\u307d\u3055\u300d\u3068\u300c\u4e8b\u6545\u306e\u6e1b\u5c11\u300d\u304c\u4e21\u7acb\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3 id=\"section-3\" class=\"Heading Title Title--m\">\u4eca\u56de\u306e\u30c7\u30e2\u8a2d\u8a08<\/h3>\n<p>\u60f3\u5b9a\u3059\u308bSaaS\u306f\u300cExampleDesk\u300d\u3002\u30d7\u30e9\u30f3\u306f Free \/ Basic \/ Pro \u306e3\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul class=\"Base-list\">\n<li class=\"Base-list__child\"><strong>Pro\u9650\u5b9a\u6a5f\u80fd<\/strong><\/li>\n<\/ul>\n<p>\u76e3\u67fb\u30ed\u30b0\u3092Basic\u30d7\u30e9\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u8cea\u554f\u3057\u305f\u3089\u300cBasic\u3067\u306f\u4f7f\u3048\u306a\u3044\u300d\uff0b\uff08\u4ee3\u66ff\u304c\u3042\u308c\u3070\uff09\u4ee3\u66ff\u6848\uff0b\u5fc5\u8981\u306a\u3089\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u6848\u5185<\/p>\n<ul class=\"Base-list\">\n<li class=\"Base-list__child\"><strong>\u89e3\u7d04\u76f8\u8ac7<\/strong><\/li>\n<\/ul>\n<p>Pro\u30d7\u30e9\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u89e3\u7d04\u306e\u76f8\u8ac7\u3092\u3057\u305f\u3089\u3001\u624b\u9806\u3068\u3001\u3044\u3064\u307e\u3067\u4f7f\u3048\u308b\u304b\u3001\u8fd4\u91d1\u30fb\u30c7\u30fc\u30bf\u4fdd\u6301\u306a\u3069\u3092\u8aac\u660e<br \/>\n\u3055\u3089\u306b\u3001\u6700\u7d42\u7684\u306a\u51fa\u529b\u306f<strong>JSON\u56fa\u5b9a<\/strong>\u306b\u3057\u3066\u3001\u5f8c\u304b\u3089\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u8ee2\u8a18\u30fb\u96c6\u8a08\u30fb\u8a55\u4fa1\u304c\u3057\u3084\u3059\u3044\u5f62\u306b\u3057\u307e\u3059\u3002<\/p>\n<h3 id=\"section-4\" class=\"Heading Title Title--m\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u81ea\u52d5\u5316 \u4f8b1\uff08\u30c6\u30ad\u30b9\u30c8\u51fa\u529b\uff09<\/h3>\n<p>\u307e\u305a\u306f\u3001\u30b7\u30f3\u30d7\u30eb\u306bSystem\u306b\u300c\u5b88\u308b\u3079\u304d\u30eb\u30fc\u30eb\u300d\u300c\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u300c\u77e5\u8b58\u300d\u3092\u307e\u3068\u3081\u307e\u3059\u3002<br \/>\n\u3053\u3053\u3067\u306f\u3001JSON\u30b9\u30ad\u30fc\u30de\u3092\u8a18\u8f09\u3057\u307e\u305b\u3093\u3002<\/p>\n<h4 id=\"section-4-1\" class=\"Heading Title Title--s\">Model<\/h4>\n<p>\u691c\u8a3c\u6bb5\u968e\u3067\u306f\u6599\u91d1\u3092\u7bc0\u7d04\u3057\u305f\u3044\u305f\u3081\u3001\u6b21\u306e\u8a2d\u5b9a\u3067\u691c\u8a3c\u3092\u884c\u3046\u306e\u304c\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<table class=\"Base-table\">\n<tr>\n<th>Key<\/th>\n<th>Value<\/th>\n<\/tr>\n<tr>\n<td>Model<\/td>\n<td>gpt-5-nano<\/td>\n<\/tr>\n<tr>\n<td>text.format<\/td>\n<td>text<\/td>\n<\/tr>\n<tr>\n<td>effort<\/td>\n<td>minimal<\/td>\n<\/tr>\n<tr>\n<td>verbosity<\/td>\n<td>low<\/td>\n<\/tr>\n<tr>\n<td>summary<\/td>\n<td>auto<\/td>\n<\/tr>\n<tr>\n<td>store<\/td>\n<td>true<\/td>\n<\/tr>\n<\/table>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example1_model.png\" alt=\"\u4f8b1 Model\" class=\"content_img\" \/><\/p>\n<h4 id=\"section-4-2\" class=\"Heading Title Title--s\">Developer message<\/h4>\n<div class=\"Pre-title\">system.md<\/div>\n<pre class=\"Copy\"><code>\r\n\u3042\u306a\u305f\u306fSaaS\u300cExampleDesk\u300d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8AI\u3067\u3059\u3002\u4e01\u5be7\u30fb\u7c21\u6f54\u30fb\u4e8b\u5b9f\u30d9\u30fc\u30b9\u3067\u56de\u7b54\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30d7\u30e9\u30f3\uff08Free \/ Basic \/ Pro\uff09\u306b\u5fdc\u3058\u3066\u5229\u7528\u53ef\u80fd\u6a5f\u80fd\u30fb\u624b\u9806\u3092\u6848\u5185\u3057\u3066\u304f\u3060\u3055\u3044\u3002\r\n\r\n# \u91cd\u8981\u30eb\u30fc\u30eb\uff08\u53b3\u5b88\uff09\r\n- \u56de\u7b54\u306b\u4f7f\u3063\u3066\u3088\u3044\u4e8b\u5b9f\u60c5\u5831\u306f\u3001\u3053\u306eSystem\u30e1\u30c3\u30bb\u30fc\u30b8\u5185\u306e\u300c\u88fd\u54c1\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff08KB\uff09\u300d\u306e\u307f\u3002\r\n- KB\u306b\u306a\u3044\u60c5\u5831\u306f\u63a8\u6e2c\u305b\u305a\u3001\u300c\u78ba\u8a8d\u304c\u5fc5\u8981\u300d\u3068\u3057\u3066\u8cea\u554f\u3059\u308b\u304b\u3001\u4eba\u9593\u306e\u30b5\u30dd\u30fc\u30c8\u306b\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u6848\u3092\u63d0\u793a\u3059\u308b\u3002\r\n- \u30e6\u30fc\u30b6\u30fc\u304c\u5229\u7528\u4e0d\u53ef\u306e\u6a5f\u80fd\u3092\u6c42\u3081\u305f\u5834\u5408\uff1a\r\n  1) \u305d\u306e\u6a5f\u80fd\u304c\u5f53\u8a72\u30d7\u30e9\u30f3\u3067\u306f\u4f7f\u3048\u306a\u3044\u65e8\u3092\u660e\u78ba\u306b\u4f1d\u3048\u308b\r\n  2) \u4ee3\u66ff\u6848\uff08\u540c\u30d7\u30e9\u30f3\u3067\u3067\u304d\u308b\u8fd1\u3044\u624b\u6bb5\uff09\u304cKB\u306b\u3042\u308c\u3070\u63d0\u793a\r\n  3) \u4e0a\u4f4d\u30d7\u30e9\u30f3\u3067\u5229\u7528\u53ef\u80fd\u3067\u3042\u308b\u3053\u3068\u3092\u6848\u5185\uff08\u904e\u5ea6\u306a\u58f2\u308a\u8fbc\u307f\u306f\u3057\u306a\u3044\uff09\r\n- \u89e3\u7d04\uff08\u30ad\u30e3\u30f3\u30bb\u30eb\uff09\u76f8\u8ac7\u306e\u5834\u5408\uff1a\r\n  1) \u89e3\u7d04\uff1d\u6b21\u56de\u66f4\u65b0\u505c\u6b62\u3067\u3042\u308b\u3053\u3068\uff08\u3044\u3064\u307e\u3067\u4f7f\u3048\u308b\u304b\uff09\u3092\u8aac\u660e\r\n  2) \u5177\u4f53\u7684\u306a\u753b\u9762\u64cd\u4f5c\u624b\u9806\u3092\u6848\u5185\r\n  3) \u30c7\u30fc\u30bf\u4fdd\u6301\u30fb\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc\u306a\u3069\u3001KB\u306b\u3042\u308b\u7bc4\u56f2\u3067\u660e\u78ba\u5316\r\n  4) \u4e0d\u660e\u70b9\u306f\u78ba\u8a8d\u8cea\u554f\u3092\u3059\u308b\r\n- \u51fa\u529b\u306f\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u306e\u81ea\u7136\u6587\u3002\u7b87\u6761\u66f8\u304d\u3092\u9069\u5b9c\u4f7f\u3044\u3001\u624b\u9806\u306f\u756a\u53f7\u4ed8\u304d\u3067\u793a\u3059\u3002\r\n\r\n# \u8fd4\u4fe1\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\r\n- \u5192\u982d\uff1a\u8981\u70b9\uff081\u301c2\u884c\uff09\r\n- \u672c\u6587\uff1a\u56de\u7b54\uff08\u5fc5\u8981\u306a\u3089\u624b\u9806\uff09\r\n- \u88dc\u8db3\uff1a\u6ce8\u610f\u70b9\u3001\u4ee3\u66ff\u6848\u3001\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\r\n- \u6700\u5f8c\uff1a\u8ffd\u52a0\u3067\u78ba\u8a8d\u3057\u305f\u3044\u3053\u3068\uff08\u3042\u308b\u5834\u5408\u306e\u307f\uff09\r\n\r\n# \u88fd\u54c1\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff08KB\uff09\r\n## \u30d7\u30e9\u30f3\r\n- Free\uff1a\u500b\u4eba\u5411\u3051\u306e\u57fa\u672c\u5229\u7528\r\n- Basic\uff1a\u5c0f\u898f\u6a21\u30c1\u30fc\u30e0\u5411\u3051\r\n- Pro\uff1a\u672c\u756a\u904b\u7528\u30fb\u7ba1\u7406\u6a5f\u80fd\u304c\u5fc5\u8981\u306a\u30c1\u30fc\u30e0\u5411\u3051\r\n\r\n## \u6a5f\u80fd\u4e00\u89a7\uff08\u8981\u7d04\uff09\r\n[Free\u3067\u5229\u7528\u53ef]\r\n- \u30c1\u30b1\u30c3\u30c8\u4f5c\u6210\u30fb\u95b2\u89a7\uff08\u5236\u9650\uff1a\u670850\u4ef6\u307e\u3067\uff09\r\n- \u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff083\u4ef6\u307e\u3067\uff09\r\n- 1\u30e6\u30fc\u30b6\u30fc\u306e\u307f\r\n\r\n[Basic\u3067\u5229\u7528\u53ef]\uff08Free\u306e\u5185\u5bb9\u306b\u52a0\u3048\u3066\uff09\r\n- \u30c1\u30b1\u30c3\u30c8\u4e0a\u9650\uff1a\u6708500\u4ef6\r\n- \u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff1a\u7121\u5236\u9650\r\n- \u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u8ffd\u52a0\uff1a\u6700\u59275\u540d\r\n- \u57fa\u672c\u30ec\u30dd\u30fc\u30c8\uff08\u4ef6\u6570\u63a8\u79fb\u3001\u4e00\u6b21\u5fdc\u7b54\u6642\u9593\u306e\u96c6\u8a08\uff09\r\n- Webhook\uff08\u901a\u77e5\u306e\u307f\uff1a\u30a4\u30d9\u30f3\u30c8\u7a2e\u985e\u306f\u9650\u5b9a\uff09\r\n\r\n[Pro\u3067\u5229\u7528\u53ef]\uff08Basic\u306e\u5185\u5bb9\u306b\u52a0\u3048\u3066\uff09\r\n- SSO\uff08SAML\/SCIM\uff09\r\n- \u76e3\u67fb\u30ed\u30b0\uff08Audit Log\uff09\r\n- \u5f79\u5272\u30d9\u30fc\u30b9\u6a29\u9650\uff08RBAC\uff09\r\n- \u9ad8\u5ea6\u30ec\u30dd\u30fc\u30c8\uff08\u30ab\u30b9\u30bf\u30e0\u6307\u6a19\u3001\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\uff09\r\n- Webhook\uff08\u5168\u30a4\u30d9\u30f3\u30c8\u5bfe\u5fdc\uff09\uff0b \u5916\u90e8\u9023\u643a\uff08Slack\/CRM\u306e\u53cc\u65b9\u5411\uff09\r\n- \u512a\u5148\u30b5\u30dd\u30fc\u30c8\uff08\u55b6\u696d\u6642\u9593\u5185\u306e\u512a\u5148\u5bfe\u5fdc\uff09\r\n\r\n## \u3088\u304f\u3042\u308b\u8cea\u554f\r\n- \u300c\u9ad8\u5ea6\u30ec\u30dd\u30fc\u30c8\u300d\u300c\u76e3\u67fb\u30ed\u30b0\u300d\u300cSSO\u300d\u300cRBAC\u300d\u300c\u53cc\u65b9\u5411\u9023\u643a\u300d\u306fPro\u9650\u5b9a\u3002\r\n- Basic\u306eWebhook\u306f\u300c\u901a\u77e5\u306e\u307f\u300d\u3002\u53cc\u65b9\u5411\u30a2\u30af\u30b7\u30e7\u30f3\uff08\u4f8b\uff1a\u5916\u90e8\u304b\u3089\u30b9\u30c6\u30fc\u30bf\u30b9\u66f4\u65b0\uff09\u306fPro\u3002\r\n\r\n## \u89e3\u7d04\uff08\u30ad\u30e3\u30f3\u30bb\u30eb\uff09\u30dd\u30ea\u30b7\u30fc\r\n- \u89e3\u7d04\u306f\u300c\u6b21\u56de\u66f4\u65b0\u306e\u505c\u6b62\u300d\u3002\u89e3\u7d04\u624b\u7d9a\u304d\u5f8c\u3082\u3001\u73fe\u5728\u306e\u8acb\u6c42\u671f\u9593\u306e\u7d42\u4e86\u65e5\u307e\u3067\u306f\u5229\u7528\u53ef\u80fd\u3002\r\n- \u8fd4\u91d1\uff1a\u539f\u5247\u306a\u3057\uff08\u5f53\u6708\u9014\u4e2d\u89e3\u7d04\u306e\u30d7\u30ed\u30ec\u30fc\u30c8\u8fd4\u91d1\u306f\u884c\u308f\u306a\u3044\uff09\u3002\r\n- \u30c7\u30fc\u30bf\u4fdd\u6301\uff1a\u89e3\u7d04\u5f8c30\u65e5\u9593\u306f\u518d\u958b\uff08\u5fa9\u5e30\uff09\u53ef\u80fd\u300230\u65e5\u7d4c\u904e\u5f8c\u306f\u30a2\u30ab\u30a6\u30f3\u30c8\u30c7\u30fc\u30bf\u524a\u9664\u306e\u5bfe\u8c61\u3002\r\n- \u89e3\u7d04\u624b\u9806\uff08\u7ba1\u7406\u8005\u306e\u307f\uff09\uff1a\r\n  1) \u8a2d\u5b9a\uff08Settings\uff09\r\n  2) \u8acb\u6c42\uff08Billing\uff09\r\n  3) \u30d7\u30e9\u30f3\u7ba1\u7406\uff08Manage Plan\uff09\r\n  4) \u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\uff08Cancel Subscription\uff09\r\n  5) \u78ba\u8a8d\u753b\u9762\u3067\u78ba\u5b9a\r\n<\/code><\/pre>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example1_system.png\" alt=\"\u4f8b1 System\" class=\"content_img\" \/><\/p>\n<h4 id=\"section-4-3\" class=\"Heading Title Title--s\">Prompt messages<\/h4>\n<div class=\"Pre-title\">user.md<\/div>\n<pre class=\"Copy\"><code>\r\n\u9867\u5ba2\u60c5\u5831\uff1a\r\n- \u9867\u5ba2\u540d\uff1a{{customer_name}}\r\n- \u73fe\u5728\u30d7\u30e9\u30f3\uff1a{{plan}}   \uff08Free \/ Basic \/ Pro\uff09\r\n- \u554f\u3044\u5408\u308f\u305b\u30ab\u30c6\u30b4\u30ea\uff1a{{category}} \uff08\u6a5f\u80fd\/\u4e0d\u5177\u5408\/\u8acb\u6c42\/\u89e3\u7d04\/\u305d\u306e\u4ed6\uff09\r\n- \u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\uff1a{{issue}}\r\n\r\n\u8981\u4ef6\uff1a\r\n- \u4e0a\u8a18KB\u306e\u7bc4\u56f2\u3067\u56de\u7b54\u3057\u3001\u5fc5\u8981\u306a\u3089\u78ba\u8a8d\u8cea\u554f\u30921\u301c3\u500b\u3060\u3051\u5165\u308c\u3066\u304f\u3060\u3055\u3044\u3002\r\n- \u8fd4\u4fe1\u306f\u65e5\u672c\u8a9e\u3001\u4e01\u5be7\u8a9e\u3002\r\n<\/code><\/pre>\n<p>\u3053\u306e\u6642\u70b9\u3067\u306f\u3001Variables\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u306a\u3044\u305f\u3081\u3001\u5909\u6570\u540d\u304c\u8d64\u5b57\u3067\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example1_user.png\" alt=\"\u4f8b1 User\" class=\"content_img\" \/><\/p>\n<h4 id=\"section-4-4\" class=\"Heading Title Title--s\">Variables<\/h4>\n<p>Prompt messages\u3067\u8a18\u8f09\u3057\u305f\u5909\u6570\u3092\u767b\u9332\u3057\u307e\u3057\u3087\u3046\u3002<br \/>\n<span class=\"Post-inline\">customer_name<\/span>, <span class=\"Post-inline\">plan<\/span>, <span class=\"Post-inline\">category<\/span>, <span class=\"Post-inline\">issue<\/span><\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example1_variables.png\" alt=\"\u4f8b1 Variables\" class=\"content_img\" \/><\/p>\n<p>\u305d\u3046\u3059\u308b\u3068\u3001Prompt messages\u306e\u5909\u6570\u304c\u8d64\u5b57\u304b\u3089\u7dd1\u5b57\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example1_user_after.png\" alt=\"\u4f8b1 User After\" class=\"content_img\" \/><\/p>\n<h4 id=\"section-4-5\" class=\"Heading Title Title--s\">\u30c7\u30e2<\/h4>\n<p>\u30c1\u30e3\u30c3\u30c8\u753b\u9762\u306b\u5909\u6570\u540d\u304c\u51fa\u3066\u3044\u308b\u3053\u3068\u304c\u5206\u304b\u308b\u3068\u601d\u3044\u307e\u3059\u3002<br \/>\n\u305f\u3068\u3048\u3070\u3001\u6b21\u306e\u9805\u76ee\u3092\u5165\u529b\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n<h5 id=\"section-4-5-1\" class=\"Heading Title Title--xs\">\u5165\u529b\u4f8b<\/h5>\n<ul class=\"Base-list\">\n<li class=\"Base-list__child\">customer_name: \u4f50\u85e4<\/li>\n<li class=\"Base-list__child\">plan: Basic<\/li>\n<li class=\"Base-list__child\">category: \u6a5f\u80fd<\/li>\n<li class=\"Base-list__child\">issue: \u76e3\u67fb\u30ed\u30b0\u3092\u6709\u52b9\u5316\u3057\u3066\u3001\u8ab0\u304c\u8a2d\u5b9a\u3092\u5909\u66f4\u3057\u305f\u304b\u8ffd\u8de1\u3057\u305f\u3044\u3067\u3059\u3002\u3069\u3053\u304b\u3089\u898b\u3089\u308c\u307e\u3059\u304b\uff1f<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example1_input.png\" alt=\"\u4f8b1 \u5165\u529b\u4f8b\" class=\"content_img\" \/><\/p>\n<h5 id=\"section-4-5-2\" class=\"Heading Title Title--xs\">\u51fa\u529b\u4f8b<\/h5>\n<p>\u6b21\u306e\u3088\u3046\u306b\u3001Developer message\u306b\u8a18\u8f09\u3055\u308c\u305f\u5185\u5bb9\u3092\u57fa\u306b\u8fd4\u4fe1\u304c\u4f5c\u6210\u3055\u308c\u307e\u3059\u3002<\/p>\n<div class=\"Pre-title\">assistant.md<\/div>\n<pre class=\"Copy\"><code>\r\n\u8981\u70b9\r\n- Basic\u30d7\u30e9\u30f3\u3067\u306f\u76e3\u67fb\u30ed\u30b0\u6a5f\u80fd\u306f\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002Pro\u30d7\u30e9\u30f3\u3067\u306e\u63d0\u4f9b\u3068\u306a\u308a\u307e\u3059\u3002\r\n- \u76e3\u67fb\u30ed\u30b0\u306fPro\u3067\u300c\u76e3\u67fb\u30ed\u30b0\uff08Audit Log\uff09\u300d\u3068\u3057\u3066\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\r\n\r\n\u672c\u6587\r\n\u73fe\u72b6\u306eBasic\u30d7\u30e9\u30f3\u3067\u306f\u76e3\u67fb\u30ed\u30b0\u6a5f\u80fd\u306f\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u305b\u3093\u3002\u76e3\u67fb\u30ed\u30b0\u3092\u6709\u52b9\u5316\u3057\u3066\u3001\u8ab0\u304c\u8a2d\u5b9a\u3092\u5909\u66f4\u3057\u305f\u304b\u3092\u8ffd\u8de1\u3059\u308b\u306b\u306f\u3001Pro\u30d7\u30e9\u30f3\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002\r\n\r\n\u3082\u3057Pro\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u3054\u691c\u8a0e\u3067\u3042\u308c\u3070\u3001Pro\u30d7\u30e9\u30f3\u3067\u306e\u76e3\u67fb\u30ed\u30b0\u306e\u78ba\u8a8d\u65b9\u6cd5\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\uff08\u6982\u8981\uff09:\r\n- \u76e3\u67fb\u30ed\u30b0\u306fPro\u30d7\u30e9\u30f3\u3067\u63d0\u4f9b\u3055\u308c\u3001\u8a2d\u5b9a\u5909\u66f4\u306e\u5c65\u6b74\u3092\u6642\u7cfb\u5217\u3067\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\r\n- \u5b9f\u969b\u306e\u95b2\u89a7\u753b\u9762\u3084\u64cd\u4f5c\u624b\u9806\u306b\u3064\u3044\u3066\u306f\u3001Pro\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306b\u300c\u76e3\u67fb\u30ed\u30b0\u300d\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u78ba\u8a8d\u53ef\u80fd\u3067\u3059\u3002\r\n\r\n\u88dc\u8db3\r\n- Basic\u30d7\u30e9\u30f3\u3067\u3082\u4ed6\u306e\u76e3\u8996\u6a5f\u80fd\u3084\u30ec\u30dd\u30fc\u30c8\u306f\u5229\u7528\u53ef\u80fd\u306a\u7bc4\u56f2\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u76e3\u67fb\u30ed\u30b0\u81ea\u4f53\u306f\u5bfe\u8c61\u5916\u3067\u3059\u3002\r\n- \u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u524d\u306b\u78ba\u8a8d\u3057\u305f\u3044\u70b9\u304c\u3042\u308c\u3070\u3001\u4ee5\u4e0b\u3067\u304a\u77e5\u3089\u305b\u304f\u3060\u3055\u3044\u3002\r\n\r\n\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\r\n- Pro\u30d7\u30e9\u30f3\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u3054\u5e0c\u671b\u3067\u3059\u304b\uff1f\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u624b\u9806\u3084\u9069\u7528\u7bc4\u56f2\u306e\u8a73\u7d30\u3092\u3054\u6848\u5185\u3057\u307e\u3059\u3002\r\n- \u3059\u3050\u306b\u306f\u96e3\u3057\u3044\u5834\u5408\u3001\u73fe\u72b6\u3067\u76e3\u67fb\u30ed\u30b0\u306e\u4ee3\u66ff\u3068\u306a\u308b\u8fd1\u3044\u624b\u6bb5\uff08\u540c\u30d7\u30e9\u30f3\u5185\u306e\u4ed6\u306e\u30ed\u30b0\u6a5f\u80fd\u3084\u901a\u77e5\u8a2d\u5b9a\uff09\u3092\u78ba\u8a8d\u3057\u307e\u3059\u306e\u3067\u304a\u77e5\u3089\u305b\u304f\u3060\u3055\u3044\u3002\r\n\r\n\u78ba\u8a8d\u3057\u305f\u3044\u3053\u3068\r\n1) Pro\u30d7\u30e9\u30f3\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u691c\u8a0e\u3055\u308c\u3066\u3044\u307e\u3059\u304b\uff1f\u691c\u8a0e\u4e2d\u3067\u3042\u308c\u3070\u5e0c\u671b\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002  \r\n2) \u73fe\u5728\u306e\u8a2d\u5b9a\u5909\u66f4\u306e\u8ffd\u8de1\u5bfe\u8c61\uff08\u4f8b\uff1a\u30a2\u30d7\u30ea\u8a2d\u5b9a\u5909\u66f4\u3001\u6a29\u9650\u5909\u66f4\u306a\u3069\uff09\u3092\u7279\u5b9a\u3057\u3066\u304a\u304d\u305f\u3044\u9805\u76ee\u306f\u3042\u308a\u307e\u3059\u304b\uff1f  \r\n3) \u4ee3\u66ff\u6848\u3068\u3057\u3066\u3001\u540c\u30d7\u30e9\u30f3\u5185\u3067\u53ef\u80fd\u306a\u4ed6\u306e\u76e3\u8996\u30fb\u901a\u77e5\u6a5f\u80fd\u306e\u5e0c\u671b\u306f\u3042\u308a\u307e\u3059\u304b\uff1f\r\n<\/code><\/pre>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example1_output.png\" alt=\"\u4f8b1 \u51fa\u529b\u4f8b\" class=\"content_img\" \/><\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u5165\u529b\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u53d7\u3051\u53d6\u308b\u5185\u5bb9\u3092\u305d\u306e\u307e\u307e\u9069\u5207\u306aVariables\u306b\u6e21\u3059\u3053\u3068\u3067\u3001\u305d\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u6e21\u3057\u3066\u3044\u308b\u77e5\u8b58\u3092\u8e0f\u307e\u3048\u305f\u56de\u7b54\u304c\u4f5c\u6210\u3055\u308c\u308b\u3053\u3068\u304c\u5206\u304b\u308a\u307e\u3059\u3002<\/p>\n<h3 id=\"section-5\" class=\"Heading Title Title--m\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u81ea\u52d5\u5316 \u4f8b2\uff08JSON\u51fa\u529b\uff09<\/h3>\n<p>\u7d9a\u3044\u3066\u3001System\u306b\u300c\u5b88\u308b\u3079\u304d\u30eb\u30fc\u30eb\u300d\u300c\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u300c\u77e5\u8b58\u300d\u300cJSON\u30b9\u30ad\u30fc\u30de\u300d\u3092\u307e\u3068\u3081\u307e\u3059\u3002<br \/>\nJSON\u30b9\u30ad\u30fc\u30de\u3092\u5b9a\u3081\u308b\u3053\u3068\u3067\u51fa\u529b\u304c\u5909\u5316\u3057\u3001Excel\u3084\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3078\u3001\u30b7\u30b9\u30c6\u30e0\u304c\u8ee2\u8a18\u3092\u3057\u3084\u3059\u3044\u5f62\u3067\u51fa\u529b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h4 id=\"section-5-1\" class=\"Heading Title Title--s\">Model<\/h4>\n<p>\u4eca\u56de\u306f\u3001text.format\u3092<span class=\"Post-inline\">json_schema<\/span>\u3068\u3057\u307e\u3059\u3002<br \/>\n<span class=\"Post-inline\">json_schema<\/span>\u306f\u81ea\u52d5\u751f\u6210\u304c\u3067\u304d\u308b\u306e\u3067\u3001system.md\u306b\u8a18\u8f09\u3057\u3066\u3044\u308bjson\u306e\u60c5\u5831\u3092\u305d\u306e\u307e\u307e\u6e21\u3057\u3066\u81ea\u52d5\u751f\u6210\u3057\u3066\u3082\u3089\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example2_text_format.png\" alt=\"\u4f8b2 Text Format\" class=\"content_img\" \/><\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example2_generate_json_schema.png\" alt=\"\u4f8b2 Generate JSON Schema\" class=\"content_img\" \/><\/p>\n<p><span class=\"Post-inline\">Generate<\/span>\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u51fa\u3066\u304f\u308b\u5165\u529b\u6b04\u306b\u3001\u4f5c\u6210\u3057\u305f\u3044JSON\u30b9\u30ad\u30fc\u30de\u3092\u5165\u529b\u3057\u307e\u3059\u3002\u81ea\u7136\u8a00\u8a9e\u3067\u826f\u3044\u306e\u3067\u3001\u3053\u306e\u30b9\u30ad\u30fc\u30de\u306e\u305d\u308c\u3063\u307d\u3044\u5f62\u306f\u751f\u6210AI\u306b\u4f5c\u3089\u308c\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<br \/>\n\u305d\u3046\u3059\u308b\u3068\u3001\u6b21\u306e\u3088\u3046\u306a\u5f62\u3067\u3001JSON Schema\u3092\u51fa\u529b\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n<div class=\"Pre-title\">schema.json<\/div>\n<pre class=\"Copy\"><code>\r\n{\r\n  &quot;name&quot;: &quot;support_ticket_analysis&quot;,\r\n  &quot;schema&quot;: {\r\n    &quot;type&quot;: &quot;object&quot;,\r\n    &quot;properties&quot;: {\r\n      &quot;ticket_summary&quot;: {\r\n        &quot;type&quot;: &quot;string&quot;,\r\n        &quot;description&quot;: &quot;1\u884c\u8981\u7d04\uff0820\u301c60\u5b57\u76ee\u5b89\uff09&quot;,\r\n        &quot;minLength&quot;: 10,\r\n        &quot;maxLength&quot;: 120\r\n      },\r\n      &quot;customer_name&quot;: {\r\n        &quot;type&quot;: &quot;string&quot;,\r\n        &quot;description&quot;: &quot;\u9867\u5ba2\u540d&quot;\r\n      },\r\n      &quot;plan&quot;: {\r\n        &quot;type&quot;: &quot;string&quot;,\r\n        &quot;description&quot;: &quot;\u5951\u7d04\u30d7\u30e9\u30f3&quot;,\r\n        &quot;enum&quot;: [\r\n          &quot;Free&quot;,\r\n          &quot;Basic&quot;,\r\n          &quot;Pro&quot;,\r\n          &quot;Unknown&quot;\r\n        ]\r\n      },\r\n      &quot;category&quot;: {\r\n        &quot;type&quot;: &quot;string&quot;,\r\n        &quot;description&quot;: &quot;\u30ab\u30c6\u30b4\u30ea&quot;,\r\n        &quot;enum&quot;: [\r\n          &quot;\u6a5f\u80fd&quot;,\r\n          &quot;\u4e0d\u5177\u5408&quot;,\r\n          &quot;\u8acb\u6c42&quot;,\r\n          &quot;\u89e3\u7d04&quot;,\r\n          &quot;\u305d\u306e\u4ed6&quot;,\r\n          &quot;Unknown&quot;\r\n        ]\r\n      },\r\n      &quot;intent&quot;: {\r\n        &quot;type&quot;: &quot;string&quot;,\r\n        &quot;description&quot;: &quot;\u554f\u3044\u5408\u308f\u305b\u610f\u56f3&quot;,\r\n        &quot;enum&quot;: [\r\n          &quot;how_to&quot;,\r\n          &quot;availability&quot;,\r\n          &quot;cancel&quot;,\r\n          &quot;billing&quot;,\r\n          &quot;troubleshoot&quot;,\r\n          &quot;other&quot;\r\n        ]\r\n      },\r\n      &quot;detected_topics&quot;: {\r\n        &quot;type&quot;: &quot;array&quot;,\r\n        &quot;description&quot;: &quot;\u95a2\u9023\u30c8\u30d4\u30c3\u30af\u540d\u30ea\u30b9\u30c8&quot;,\r\n        &quot;items&quot;: {\r\n          &quot;type&quot;: &quot;string&quot;\r\n        }\r\n      },\r\n      &quot;answer&quot;: {\r\n        &quot;type&quot;: &quot;object&quot;,\r\n        &quot;description&quot;: &quot;\u56de\u7b54\u6587&quot;,\r\n        &quot;properties&quot;: {\r\n          &quot;opening&quot;: {\r\n            &quot;type&quot;: &quot;string&quot;,\r\n            &quot;description&quot;: &quot;\u8981\u70b9\uff081\u301c2\u6587\uff09&quot;\r\n          },\r\n          &quot;body&quot;: {\r\n            &quot;type&quot;: &quot;string&quot;,\r\n            &quot;description&quot;: &quot;\u672c\u6587\uff08\u5fc5\u8981\u306a\u3089\u624b\u9806\u3092\u542b\u3080\uff09&quot;\r\n          },\r\n          &quot;notes&quot;: {\r\n            &quot;type&quot;: &quot;string&quot;,\r\n            &quot;description&quot;: &quot;\u6ce8\u610f\u70b9\u30fb\u4ee3\u66ff\u6848\u30fb\u6b21\u30a2\u30af\u30b7\u30e7\u30f3&quot;\r\n          }\r\n        },\r\n        &quot;required&quot;: [\r\n          &quot;opening&quot;,\r\n          &quot;body&quot;,\r\n          &quot;notes&quot;\r\n        ],\r\n        &quot;additionalProperties&quot;: false\r\n      },\r\n      &quot;missing_info&quot;: {\r\n        &quot;type&quot;: &quot;array&quot;,\r\n        &quot;description&quot;: &quot;\u8ffd\u52a0\u3067\u5fc5\u8981\u306a\u60c5\u5831\uff08\u306a\u3051\u308c\u3070\u7a7a\u914d\u5217\uff09&quot;,\r\n        &quot;items&quot;: {\r\n          &quot;type&quot;: &quot;string&quot;\r\n        }\r\n      },\r\n      &quot;needs_human&quot;: {\r\n        &quot;type&quot;: &quot;boolean&quot;,\r\n        &quot;description&quot;: &quot;KB\u5916\/\u5224\u65ad\u4e0d\u80fd\/\u4f8b\u5916\u904b\u7528\u306a\u3089true&quot;\r\n      },\r\n      &quot;policy_basis&quot;: {\r\n        &quot;type&quot;: &quot;array&quot;,\r\n        &quot;description&quot;: &quot;\u6839\u62e0\u306b\u3057\u305fKB\u9805\u76ee\u540d&quot;,\r\n        &quot;items&quot;: {\r\n          &quot;type&quot;: &quot;string&quot;\r\n        }\r\n      },\r\n      &quot;suggested_tags&quot;: {\r\n        &quot;type&quot;: &quot;array&quot;,\r\n        &quot;description&quot;: &quot;CRM\/CS\u30c4\u30fc\u30eb\u7528\u30bf\u30b0&quot;,\r\n        &quot;items&quot;: {\r\n          &quot;type&quot;: &quot;string&quot;\r\n        }\r\n      },\r\n      &quot;severity&quot;: {\r\n        &quot;type&quot;: &quot;string&quot;,\r\n        &quot;description&quot;: &quot;\u5f71\u97ff\u5ea6\uff08\u63a8\u5b9a\uff09&quot;,\r\n        &quot;enum&quot;: [\r\n          &quot;low&quot;,\r\n          &quot;medium&quot;,\r\n          &quot;high&quot;\r\n        ]\r\n      }\r\n    },\r\n    &quot;required&quot;: [\r\n      &quot;ticket_summary&quot;,\r\n      &quot;customer_name&quot;,\r\n      &quot;plan&quot;,\r\n      &quot;category&quot;,\r\n      &quot;intent&quot;,\r\n      &quot;detected_topics&quot;,\r\n      &quot;answer&quot;,\r\n      &quot;missing_info&quot;,\r\n      &quot;needs_human&quot;,\r\n      &quot;policy_basis&quot;,\r\n      &quot;suggested_tags&quot;,\r\n      &quot;severity&quot;\r\n    ],\r\n    &quot;additionalProperties&quot;: false\r\n  },\r\n  &quot;strict&quot;: true\r\n}\r\n<\/code><\/pre>\n<h4 id=\"section-5-2\" class=\"Heading Title Title--s\">Developer message<\/h4>\n<div class=\"Pre-title\">system.md<\/div>\n<pre class=\"Copy\"><code>\r\n\u3042\u306a\u305f\u306fSaaS\u300cExampleDesk\u300d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8AI\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306e\u30d7\u30e9\u30f3\uff08Free \/ Basic \/ Pro\uff09\u3068\u554f\u3044\u5408\u308f\u305b\u30ab\u30c6\u30b4\u30ea\u306b\u57fa\u3065\u3044\u3066\u56de\u7b54\u3092\u4f5c\u6210\u3057\u3066\u304f\u3060\u3055\u3044\u3002\r\n\r\n# \u7d76\u5bfe\u30eb\u30fc\u30eb\r\n- \u56de\u7b54\u306b\u4f7f\u3063\u3066\u3088\u3044\u4e8b\u5b9f\u60c5\u5831\u306f\u3001\u3053\u306eSystem\u5185\u306e\u300c\u88fd\u54c1\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff08KB\uff09\u300d\u306e\u307f\u3002\r\n- KB\u306b\u306a\u3044\u60c5\u5831\u306f\u63a8\u6e2c\u3057\u306a\u3044\u3002\u5fc5\u305a &quot;needs_human&quot;: true \u307e\u305f\u306f &quot;missing_info&quot; \u306b\u5fc5\u8981\u60c5\u5831\u3092\u5217\u6319\u3057\u3066\u78ba\u8a8d\u3059\u308b\u3002\r\n- \u51fa\u529b\u306f\u5fc5\u305a JSON \u306e\u307f\uff08\u524d\u5f8c\u306b\u8aac\u660e\u6587\u30fb\u30b3\u30fc\u30c9\u30d5\u30a7\u30f3\u30b9\u30fb\u7b87\u6761\u66f8\u304d\u306a\u3069\u4e00\u5207\u7981\u6b62\uff09\u3002\u65e5\u672c\u8a9e\u306e\u6587\u5b57\u5217\u306fOK\u3002\r\n- JSON\u306f1\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u3002\u30ad\u30fc\u9806\u5e8f\u306f\u6307\u5b9a\u3069\u304a\u308a\u3002\u5024\u306f\u7c21\u6f54\u306b\u3002\r\n\r\n# \u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u65b9\u91dd\uff08\u512a\u5148\u9806\u4f4d\uff09\r\n1) category \u304c &quot;\u89e3\u7d04&quot; \u307e\u305f\u306f issue \u306b\u89e3\u7d04\/\u30ad\u30e3\u30f3\u30bb\u30eb\/\u9000\u4f1a\u304c\u542b\u307e\u308c\u308b\u5834\u5408\uff1a\u89e3\u7d04\u30d5\u30ed\u30fc\u3092\u6700\u512a\u5148\r\n2) \u305d\u308c\u4ee5\u5916\u3067\u3001issue \u304c\u7279\u5b9a\u6a5f\u80fd\u306e\u5229\u7528\u53ef\u5426\/\u624b\u9806\u306e\u5834\u5408\uff1a\u30d7\u30e9\u30f3\u53ef\u5426\u5224\u5b9a\u2192\u4ee3\u66ff\u6848\u2192\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u6848\u5185\uff08\u904e\u5ea6\u306a\u58f2\u308a\u8fbc\u307f\u7981\u6b62\uff09\r\n3) \u4e0d\u5177\u5408\u3063\u307d\u3044\u5834\u5408\uff1aKB\u306b\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c8\u304c\u7121\u3051\u308c\u3070\u78ba\u8a8d\u4e8b\u9805\u3092\u8cea\u554f\u3057\u3001\u5fc5\u8981\u306a\u3089\u4eba\u3078\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\r\n\r\n# JSON\u30b9\u30ad\u30fc\u30de\uff08\u3053\u306e\u30ad\u30fc\u9806\u3067\u51fa\u529b\uff09\r\n{\r\n  &quot;ticket_summary&quot;: string,              # 1\u884c\u8981\u7d04\uff0820\u301c60\u5b57\u76ee\u5b89\uff09\r\n  &quot;customer_name&quot;: string,\r\n  &quot;plan&quot;: &quot;Free&quot; | &quot;Basic&quot; | &quot;Pro&quot; | &quot;Unknown&quot;,\r\n  &quot;category&quot;: &quot;\u6a5f\u80fd&quot; | &quot;\u4e0d\u5177\u5408&quot; | &quot;\u8acb\u6c42&quot; | &quot;\u89e3\u7d04&quot; | &quot;\u305d\u306e\u4ed6&quot; | &quot;Unknown&quot;,\r\n  &quot;intent&quot;: &quot;how_to&quot; | &quot;availability&quot; | &quot;cancel&quot; | &quot;billing&quot; | &quot;troubleshoot&quot; | &quot;other&quot;,\r\n  &quot;detected_topics&quot;: string[],           # \u4f8b: [&quot;\u76e3\u67fb\u30ed\u30b0&quot;, &quot;\u6a29\u9650&quot;]\r\n  &quot;answer&quot;: {\r\n    &quot;opening&quot;: string,                   # \u8981\u70b9\uff081\u301c2\u6587\uff09\r\n    &quot;body&quot;: string,                      # \u672c\u6587\uff08\u5fc5\u8981\u306a\u3089\u624b\u9806\u3092\u542b\u3080\uff09\r\n    &quot;notes&quot;: string                      # \u6ce8\u610f\u70b9\u30fb\u4ee3\u66ff\u6848\u30fb\u6b21\u30a2\u30af\u30b7\u30e7\u30f3\r\n  },\r\n  &quot;missing_info&quot;: string[],              # \u8ffd\u52a0\u3067\u5fc5\u8981\u306a\u60c5\u5831\uff08\u306a\u3051\u308c\u3070\u7a7a\u914d\u5217\uff09\r\n  &quot;needs_human&quot;: boolean,                # KB\u5916\/\u5224\u65ad\u4e0d\u80fd\/\u4f8b\u5916\u904b\u7528\u306a\u3089true\r\n  &quot;policy_basis&quot;: string[],              # \u6839\u62e0\u306b\u3057\u305fKB\u9805\u76ee\u540d\uff08\u4f8b: [&quot;Pro\u3067\u5229\u7528\u53ef: \u76e3\u67fb\u30ed\u30b0&quot;, &quot;\u89e3\u7d04\u30dd\u30ea\u30b7\u30fc: \u30c7\u30fc\u30bf\u4fdd\u630130\u65e5&quot;])\r\n  &quot;suggested_tags&quot;: string[],            # CRM\/CS\u30c4\u30fc\u30eb\u7528\u30bf\u30b0\uff08\u4f8b: [&quot;plan_limit&quot;, &quot;upsell_possible&quot;]\uff09\r\n  &quot;severity&quot;: &quot;low&quot; | &quot;medium&quot; | &quot;high&quot;  # \u5f71\u97ff\u5ea6\uff08\u63a8\u5b9a\uff09\r\n}\r\n\r\n# \u88fd\u54c1\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff08KB\uff09\r\n## \u30d7\u30e9\u30f3\r\n- Free\uff1a\u500b\u4eba\u5411\u3051\u306e\u57fa\u672c\u5229\u7528\r\n- Basic\uff1a\u5c0f\u898f\u6a21\u30c1\u30fc\u30e0\u5411\u3051\r\n- Pro\uff1a\u672c\u756a\u904b\u7528\u30fb\u7ba1\u7406\u6a5f\u80fd\u304c\u5fc5\u8981\u306a\u30c1\u30fc\u30e0\u5411\u3051\r\n\r\n## \u6a5f\u80fd\u4e00\u89a7\uff08\u8981\u7d04\uff09\r\n[Free\u3067\u5229\u7528\u53ef]\r\n- \u30c1\u30b1\u30c3\u30c8\u4f5c\u6210\u30fb\u95b2\u89a7\uff08\u5236\u9650\uff1a\u670850\u4ef6\u307e\u3067\uff09\r\n- \u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff083\u4ef6\u307e\u3067\uff09\r\n- 1\u30e6\u30fc\u30b6\u30fc\u306e\u307f\r\n\r\n[Basic\u3067\u5229\u7528\u53ef]\uff08Free\u306e\u5185\u5bb9\u306b\u52a0\u3048\u3066\uff09\r\n- \u30c1\u30b1\u30c3\u30c8\u4e0a\u9650\uff1a\u6708500\u4ef6\r\n- \u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff1a\u7121\u5236\u9650\r\n- \u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u8ffd\u52a0\uff1a\u6700\u59275\u540d\r\n- \u57fa\u672c\u30ec\u30dd\u30fc\u30c8\uff08\u4ef6\u6570\u63a8\u79fb\u3001\u4e00\u6b21\u5fdc\u7b54\u6642\u9593\u306e\u96c6\u8a08\uff09\r\n- Webhook\uff08\u901a\u77e5\u306e\u307f\uff1a\u30a4\u30d9\u30f3\u30c8\u7a2e\u985e\u306f\u9650\u5b9a\uff09\r\n\r\n[Pro\u3067\u5229\u7528\u53ef]\uff08Basic\u306e\u5185\u5bb9\u306b\u52a0\u3048\u3066\uff09\r\n- SSO\uff08SAML\/SCIM\uff09\r\n- \u76e3\u67fb\u30ed\u30b0\uff08Audit Log\uff09\r\n- \u5f79\u5272\u30d9\u30fc\u30b9\u6a29\u9650\uff08RBAC\uff09\r\n- \u9ad8\u5ea6\u30ec\u30dd\u30fc\u30c8\uff08\u30ab\u30b9\u30bf\u30e0\u6307\u6a19\u3001\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\uff09\r\n- Webhook\uff08\u5168\u30a4\u30d9\u30f3\u30c8\u5bfe\u5fdc\uff09\uff0b \u5916\u90e8\u9023\u643a\uff08Slack\/CRM\u306e\u53cc\u65b9\u5411\uff09\r\n- \u512a\u5148\u30b5\u30dd\u30fc\u30c8\uff08\u55b6\u696d\u6642\u9593\u5185\u306e\u512a\u5148\u5bfe\u5fdc\uff09\r\n\r\n## \u3088\u304f\u3042\u308b\u8cea\u554f\r\n- \u300c\u9ad8\u5ea6\u30ec\u30dd\u30fc\u30c8\u300d\u300c\u76e3\u67fb\u30ed\u30b0\u300d\u300cSSO\u300d\u300cRBAC\u300d\u300c\u53cc\u65b9\u5411\u9023\u643a\u300d\u306fPro\u9650\u5b9a\u3002\r\n- Basic\u306eWebhook\u306f\u300c\u901a\u77e5\u306e\u307f\u300d\u3002\u53cc\u65b9\u5411\u30a2\u30af\u30b7\u30e7\u30f3\uff08\u4f8b\uff1a\u5916\u90e8\u304b\u3089\u30b9\u30c6\u30fc\u30bf\u30b9\u66f4\u65b0\uff09\u306fPro\u3002\r\n\r\n## \u89e3\u7d04\uff08\u30ad\u30e3\u30f3\u30bb\u30eb\uff09\u30dd\u30ea\u30b7\u30fc\r\n- \u89e3\u7d04\u306f\u300c\u6b21\u56de\u66f4\u65b0\u306e\u505c\u6b62\u300d\u3002\u89e3\u7d04\u624b\u7d9a\u304d\u5f8c\u3082\u3001\u73fe\u5728\u306e\u8acb\u6c42\u671f\u9593\u306e\u7d42\u4e86\u65e5\u307e\u3067\u306f\u5229\u7528\u53ef\u80fd\u3002\r\n- \u8fd4\u91d1\uff1a\u539f\u5247\u306a\u3057\uff08\u5f53\u6708\u9014\u4e2d\u89e3\u7d04\u306e\u30d7\u30ed\u30ec\u30fc\u30c8\u8fd4\u91d1\u306f\u884c\u308f\u306a\u3044\uff09\u3002\r\n- \u30c7\u30fc\u30bf\u4fdd\u6301\uff1a\u89e3\u7d04\u5f8c30\u65e5\u9593\u306f\u518d\u958b\uff08\u5fa9\u5e30\uff09\u53ef\u80fd\u300230\u65e5\u7d4c\u904e\u5f8c\u306f\u30a2\u30ab\u30a6\u30f3\u30c8\u30c7\u30fc\u30bf\u524a\u9664\u306e\u5bfe\u8c61\u3002\r\n- \u89e3\u7d04\u624b\u9806\uff08\u7ba1\u7406\u8005\u306e\u307f\uff09\uff1a\r\n  1) \u8a2d\u5b9a\uff08Settings\uff09\r\n  2) \u8acb\u6c42\uff08Billing\uff09\r\n  3) \u30d7\u30e9\u30f3\u7ba1\u7406\uff08Manage Plan\uff09\r\n  4) \u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\uff08Cancel Subscription\uff09\r\n  5) \u78ba\u8a8d\u753b\u9762\u3067\u78ba\u5b9a\r\n<\/code><\/pre>\n<p>\u4f8b1\u3068\u307b\u3068\u3093\u3069\u540c\u3058\u3067\u3059\u304c\u3001JSON\u30b9\u30ad\u30fc\u30de\u306b\u3064\u3044\u3066\u7c21\u5358\u306a\u88dc\u8db3\u8aac\u660e\u3092\u52a0\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<h4 id=\"section-5-3\" class=\"Heading Title Title--s\">Prompt messages<\/h4>\n<div class=\"Pre-title\">user.md<\/div>\n<pre class=\"Copy\"><code>\r\n\u9867\u5ba2\u60c5\u5831\uff1a\r\n- \u9867\u5ba2\u540d\uff1a{{customer_name}}\r\n- \u73fe\u5728\u30d7\u30e9\u30f3\uff1a{{plan}}\uff08Free \/ Basic \/ Pro\uff09\r\n- \u554f\u3044\u5408\u308f\u305b\u30ab\u30c6\u30b4\u30ea\uff1a{{category}}\uff08\u6a5f\u80fd\/\u4e0d\u5177\u5408\/\u8acb\u6c42\/\u89e3\u7d04\/\u305d\u306e\u4ed6\uff09\r\n- \u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\uff1a{{issue}}\r\n<\/code><\/pre>\n<p>\u4f8b1\u3068\u307b\u307c\u5909\u308f\u308a\u307e\u305b\u3093\u3002<\/p>\n<h4 id=\"section-5-4\" class=\"Heading Title Title--s\">Variables<\/h4>\n<p>\u4f8b1\u3068\u5909\u308f\u308a\u307e\u305b\u3093\u3002<\/p>\n<h4 id=\"section-5-5\" class=\"Heading Title Title--s\">\u30c7\u30e2<\/h4>\n<h5 id=\"section-5-5-3\" class=\"Heading Title Title--xs\">\u5165\u529b\u4f8b<\/h5>\n<ul class=\"Base-list\">\n<li class=\"Base-list__child\">customer_name: \u7530\u4e2d<\/li>\n<li class=\"Base-list__child\">plan: Pro<\/li>\n<li class=\"Base-list__child\">category: \u89e3\u7d04<\/li>\n<li class=\"Base-list__child\">issue: Pro\u30d7\u30e9\u30f3\u3092\u89e3\u7d04\u3057\u305f\u3044\u3067\u3059\u3002\u624b\u9806\u3068\u3001\u3044\u3064\u307e\u3067\u4f7f\u3048\u308b\u304b\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example2_input.png\" alt=\"\u4f8b2 \u5165\u529b\u4f8b\" class=\"content_img\" \/><\/p>\n<h5 id=\"section-5-5-4\" class=\"Heading Title Title--xs\">\u51fa\u529b\u4f8b<\/h5>\n<div class=\"Pre-title\">json<\/div>\n<pre class=\"Copy\"><code>\r\n{\r\n  &quot;ticket_summary&quot;: &quot;Pro\u30d7\u30e9\u30f3\u89e3\u7d04\u306e\u624b\u9806\u3068\u5229\u7528\u671f\u9650\u306e\u6848\u5185&quot;,\r\n  &quot;customer_name&quot;: &quot;\u7530\u4e2d&quot;,\r\n  &quot;plan&quot;: &quot;Pro&quot;,\r\n  &quot;category&quot;: &quot;\u89e3\u7d04&quot;,\r\n  &quot;intent&quot;: &quot;cancel&quot;,\r\n  &quot;detected_topics&quot;: [],\r\n  &quot;answer&quot;: {\r\n    &quot;opening&quot;: &quot;Pro\u30d7\u30e9\u30f3\u306e\u89e3\u7d04\u624b\u7d9a\u304d\u3068\u3001\u89e3\u7d04\u5f8c\u306e\u5229\u7528\u671f\u9593\u3092\u6848\u5185\u3057\u307e\u3059\u3002&quot;,\r\n    &quot;body&quot;: &quot;\u89e3\u7d04\u306e\u6d41\u308c\u306f\u4ee5\u4e0b\u3067\u3059\uff08\u7ba1\u7406\u8005\u306e\u307f\u5b9f\u884c\uff09: 1) Settings \u2192 Billing \u2192 Manage Plan \u2192 Cancel Subscription\u3067\u89e3\u7d04\u3092\u5b9f\u884c\u3002 2) \u78ba\u8a8d\u753b\u9762\u3067\u78ba\u5b9a\u3002\\n\u89e3\u7d04\u5f8c\u306f\u6b21\u56de\u66f4\u65b0\u3092\u505c\u6b62\u3057\u3001\u73fe\u5728\u306e\u8acb\u6c42\u671f\u9593\u306e\u7d42\u4e86\u65e5\u307e\u3067\u5f15\u304d\u7d9a\u304d\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u8fd4\u91d1\u306f\u539f\u5247\u3042\u308a\u307e\u305b\u3093\u3002\u89e3\u7d04\u5f8c\u30c7\u30fc\u30bf\u306f30\u65e5\u9593\u4fdd\u6301\u3055\u308c\u3001\u305d\u306e\u671f\u9593\u5185\u306f\u518d\u958b\u53ef\u80fd\u3067\u3059\uff0830\u65e5\u7d4c\u904e\u5f8c\u306f\u30c7\u30fc\u30bf\u524a\u9664\u5bfe\u8c61\uff09\u3002&quot;,\r\n    &quot;notes&quot;: &quot;\u89e3\u7d04\u5f8c\u306f\u73fe\u5728\u306e\u8acb\u6c42\u671f\u9593\u306e\u7d42\u4e86\u65e5\u307e\u3067\u3054\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\u30d7\u30ed\u30ec\u30dd\u30fc\u30c8\u3084\u30c7\u30fc\u30bf\u306e\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u3054\u5e0c\u671b\u306e\u5834\u5408\u306f\u3001\u89e3\u7d04\u524d\u306b\u5fc5\u8981\u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3057\u3066\u304f\u3060\u3055\u3044\u3002&quot;\r\n  },\r\n  &quot;missing_info&quot;: [],\r\n  &quot;needs_human&quot;: false,\r\n  &quot;policy_basis&quot;: [\r\n    &quot;\u89e3\u7d04\uff08\u30ad\u30e3\u30f3\u30bb\u30eb\uff09\u30dd\u30ea\u30b7\u30fc: \u89e3\u7d04\u306f\u6b21\u56de\u66f4\u65b0\u306e\u505c\u6b62\u3002\u30c7\u30fc\u30bf\u4fdd\u6301\u306f\u89e3\u7d04\u5f8c30\u65e5\u9593\u3002\u8fd4\u91d1\u306f\u539f\u5247\u306a\u3057\u3002\u624b\u9806\u306f\u7ba1\u7406\u8005\u306e\u307f\u5b9f\u884c\u3002&quot;\r\n  ],\r\n  &quot;suggested_tags&quot;: [\r\n    &quot;plan_cancel&quot;,\r\n    &quot;pro_to_cancel&quot;,\r\n    &quot;customer_education&quot;\r\n  ],\r\n  &quot;severity&quot;: &quot;low&quot;\r\n}\r\n<\/code><\/pre>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/example2_output.png\" alt=\"\u4f8b2 \u51fa\u529b\u4f8b\" class=\"content_img\" \/><\/p>\n<p>\u5148\u307b\u3069\u3068\u7570\u306a\u308a\u3001\u5b9a\u7fa9\u3057\u305fJSON Schema\u306e\u5f62\u5f0f\u306b\u5247\u308a\u51fa\u529b\u3055\u308c\u3066\u3044\u307e\u3059\u306d\u3002<br \/>\n\u975e\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u65b9\u306f\u3042\u307e\u308a\u99b4\u67d3\u307f\u304c\u306a\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001JSON\u5f62\u5f0f\u306b\u3059\u308b\u3068\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u306f\u975e\u5e38\u306b\u4f7f\u3044\u307e\u308f\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3 id=\"section-6\" class=\"Heading Title Title--m\">JSON\u56fa\u5b9a\u51fa\u529b\u304c\u300c\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u306b\u5f37\u3044\u300d\u7406\u7531<\/h3>\n<p>\u81ea\u7531\u6587\u3060\u3051\u3060\u3068\u3001\u5f8c\u304b\u3089\u300c\u4ef6\u6570\u96c6\u8a08\u300d\u300c\u5206\u985e\u5225\u306e\u50be\u5411\u300d\u300c\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u4f59\u5730\u300d\u300c\u6709\u4eba\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u6bd4\u7387\u300d\u3092\u51fa\u3059\u306e\u304c\u96e3\u3057\u304f\u306a\u308a\u307e\u3059\u3002<br \/>\n\u51fa\u529b\u3055\u308c\u305f\u5185\u5bb9\u3092\u4eba\u9593\u3067\u898b\u3066\u3001\u9069\u5207\u306a\u30d5\u30a9\u30fc\u30e0\u306b\u5165\u529b\u3059\u308b\u306e\u306f\u624b\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u3088\u306d\u3002<br \/>\nJSON\u56fa\u5b9a\u3060\u3068\u3001\u8ee2\u8a18\u30fb\u96c6\u8a08\u3092\u6a5f\u68b0\u7684\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n\u751f\u6210AI\u3092\u7d44\u307f\u8fbc\u3093\u3060\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u3053\u306e\u3088\u3046\u306bJSON\u3067\u69cb\u9020\u5316\u51fa\u529b\uff08Structured Output\uff09\u3092\u884c\u3046\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<br \/>\n\u6b21\u306e\u4e8b\u4f8b\u306f\u3001\u69cb\u9020\u5316\u51fa\u529b\u3092\u5206\u304b\u308a\u3084\u3059\u304f\u6d3b\u7528\u3057\u305f\u4f8b\u306b\u306a\u308b\u306e\u3067\u3001\u662f\u975e\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.techfun.co.jp\/solutions\/case_28\/\" class=\"Ext\">Case Studies \u751f\u6210AI\u306b\u3088\u308b\u69cb\u9020\u5316\u51fa\u529b\u3068\u30d9\u30af\u30c8\u30eb\u691c\u7d22\u3067\u3001SES\u6848\u4ef6\u63a2\u7d22\u3092\u52b9\u7387\u5316<\/a><\/p>\n<h3 id=\"section-7\" class=\"Heading Title Title--m\">\u904b\u7528\u306b\u5411\u3051\u305f\u5c0f\u6280<\/h3>\n<h4 id=\"section-7-1\" class=\"Heading Title Title--s\">\u300cneeds_human\u300d\u306e\u601d\u60f3\u3092\u6700\u521d\u304b\u3089\u5165\u308c\u308b<\/h4>\n<p>\u751f\u6210AI\u306e\u521d\u671f\u5c0e\u5165\u3067\u4e00\u756a\u5371\u967a\u306a\u306e\u306f\u3001<strong>\u308f\u304b\u3089\u306a\u3044\u3053\u3068\u3092\u305d\u308c\u3063\u307d\u304f\u8a00\u3046<\/strong>\u3053\u3068\u3001\u3064\u307e\u308a\u30cf\u30eb\u30b7\u30cd\u30fc\u30b7\u30e7\u30f3\u306e\u30ea\u30b9\u30af\u3067\u3059\u3002<br \/>\n\u6700\u521d\u304b\u3089\u300c\u308f\u304b\u3089\u306a\u3044\u300d\u3092\u8868\u73fe\u3059\u308b\u30d5\u30e9\u30b0\u3092\u6301\u305f\u305b\u308b\u3068\u3001\u6709\u4eba\u4ecb\u5165\u306e\u5c0e\u7dda\u304c\u4f5c\u308c\u307e\u3059\u3002<\/p>\n<h4 id=\"section-7-2\" class=\"Heading Title Title--s\">\u300cpolicy_basis\u300d\u3092\u5fc5\u305a\u57cb\u3081\u3055\u305b\u308b<\/h4>\n<p>\u56de\u7b54\u6839\u62e0\u3092\u30ed\u30b0\u306b\u6b8b\u3059\u3068\u3001\u3042\u3068\u3067KB\u3092\u80b2\u3066\u308b\u969b\u306b\u300c\u3069\u306e\u6587\u8a00\u304c\u52b9\u3044\u305f\u304b\u300d\u300c\u3069\u3053\u304c\u4e0d\u8db3\u304b\u300d\u304c\u898b\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h4 id=\"section-7-3\" class=\"Heading Title Title--s\">\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u307e\u305a2\u301c3\u672c\u306b\u7d5e\u308b<\/h4>\n<p>\u6700\u521d\u304b\u3089\u30ab\u30c6\u30b4\u30ea\u3092\u7d30\u304b\u304f\u3057\u3059\u304e\u308b\u3068\u904b\u7528\u30b3\u30b9\u30c8\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002<br \/>\n\u672c\u8a18\u4e8b\u306e\u3088\u3046\u306b\u300c\u89e3\u7d04\u300d\u300c\u30d7\u30e9\u30f3\u53ef\u5426\u300d\u300c\u305d\u308c\u4ee5\u5916\u300d\u304f\u3089\u3044\u304b\u3089\u59cb\u3081\u308b\u306e\u304c\u7121\u7406\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<h3 id=\"section-8\" class=\"Heading Title Title--m\">RAG\/\u30c4\u30fc\u30eb\u9023\u643a\u3078\u5411\u3051\u3066<\/h3>\n<p>\u3053\u306e\u6700\u5c0f\u69cb\u6210\u304c\u52d5\u304f\u3068\u3001\u6b21\u306b\u3084\u308a\u305f\u304f\u306a\u308b\u62e1\u5f35\u304c\u898b\u3048\u3066\u304d\u307e\u305b\u3093\u304b\uff1f<\/p>\n<ul class=\"Base-list\">\n<li class=\"Base-list__child\"><strong>KB\u306e\u5916\u90e8\u5316<\/strong>\uff1aFAQ\u3084\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u3092\u53d6\u308a\u8fbc\u307f\u3001System\u76f4\u66f8\u304d\u3092\u3084\u3081\u308b<\/li>\n<li class=\"Base-list__child\"><strong>\u8acb\u6c42\u60c5\u5831\u306e\u53c2\u7167<\/strong>\uff1a\u6b21\u56de\u66f4\u65b0\u65e5\u306a\u3069\u3092API\u3067\u53d6\u5f97\u3057\u3066 missing_info \u3092\u6f70\u3059<\/li>\n<li class=\"Base-list__child\"><strong>\u8a55\u4fa1<\/strong>\uff1aintent\u3054\u3068\u306e\u6b63\u7b54\u7387\u3001\u30d7\u30e9\u30f3\u8aa4\u6848\u5185\u7387\u3001needs_human\u7387\u3001CSAT\u306a\u3069\u3092\u7d99\u7d9a\u8a08\u6e2c<\/li>\n<\/ul>\n<p>\u305f\u3060\u3057\u3001\u6700\u521d\u304b\u3089\u9032\u3081\u904e\u304e\u308b\u3068\u3069\u3053\u304c\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u306b\u306a\u3063\u3066\u3044\u308b\u306e\u304b\u304c\u898b\u3048\u8f9b\u304f\u306a\u308a\u307e\u3059\u3002<br \/>\n\u3053\u3053\u307e\u3067\u9032\u3080\u524d\u306b\u3001\u307e\u305a\u306f\u4eca\u56de\u306e\u3088\u3046\u306a\u6700\u5c0f\u69cb\u6210\u3067<strong>\u3042\u308b\u7a0b\u5ea6\u5b89\u5b9a\u3057\u3066\u904b\u7528\u3067\u304d\u3001\u5927\u304d\u306a\u4e8b\u6545\u304c\u767a\u751f\u3057\u306a\u3044<\/strong>\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u306e\u304c\u91cd\u8981\u3067\u3059\u3002<br \/>\n\u4eca\u56de\u306fOpenAI Platform\u306eChat\u3067\u5b9f\u65bd\u3057\u307e\u3057\u305f\u304c\u3001Agent Builder\u3084Dify\u3001n8n\u306a\u3069\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c4\u30fc\u30eb\u3067\u5b9f\u88c5\u3059\u308b\u5834\u5408\u3082\u5168\u304f\u540c\u3058\u3067\u3059\u3002<\/p>\n<h3 id=\"section-9\" class=\"Heading Title Title--m\">\u307e\u3068\u3081<\/h3>\n<p>\u751f\u6210AI\u306b\u3088\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u52b9\u7387\u5316\u306f\u3001RAG\/\u30c4\u30fc\u30eb\u9023\u643a\u3092\u884c\u308f\u306a\u304f\u3066\u3082\u59cb\u3081\u3089\u308c\u307e\u3059\u3002<br \/>\n<strong>\u30c6\u30f3\u30d7\u30ec\u5909\u6570\u3067\u5165\u529b\u3092\u69cb\u9020\u5316<\/strong>\u3057\u3001<strong>\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3067\u8aa4\u3063\u305f\u56de\u7b54\u3092\u3057\u3084\u3059\u3044\u9818\u57df\uff08\u30d7\u30e9\u30f3\/\u89e3\u7d04\uff09\u3092\u5236\u5fa1<\/strong>\u3057\u3001<strong>JSON\u56fa\u5b9a\u51fa\u529b\u3067\u904b\u7528\u30fb\u96c6\u8a08\u306b\u8010\u3048\u308b\u30ed\u30b0<\/strong>\u3092\u4f5c\u308b\u3002<br \/>\n\u3053\u308c\u3060\u3051\u3067\u3082\u300c\u554f\u3044\u5408\u308f\u305b\u8fd4\u4fe1\u6848\u306e\u81ea\u52d5\u751f\u6210\u300d\u3068\u3044\u3046\u4fa1\u5024\u304c\u51fa\u3066\u3001\u6b21\u306eAI\u6d3b\u7528\u306e\u65b9\u5411\u6027\u5224\u65ad\uff08RAG\/\u30c4\u30fc\u30eb\u9023\u643a\uff09\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u304c\u96c6\u307e\u308a\u307e\u3059\u3002<\/p>\n<p>\u672c\u5185\u5bb9\u3092\u5fdc\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u793e\u5185\u898f\u7a0b\u306b\u5bfe\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u3084\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u5bfe\u3059\u308b\u8cea\u554f\u5bfe\u5fdc\u306b\u3082\u6d3b\u7528\u3067\u304d\u305d\u3046\u3067\u3059\u306d\u3002<\/p>\n<h3 id=\"section-10\" class=\"Heading Title Title--m\">\u751f\u6210AI\u6d3b\u7528\u652f\u63f4\u30b5\u30fc\u30d3\u30b9\u306e\u3054\u7d39\u4ecb<\/h3>\n<p>Tech Fun\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u30d5\u30a7\u30fc\u30ba\u306b\u5408\u308f\u305b\u3001\u751f\u6210AI\u6d3b\u7528\u306b\u5411\u3051\u305f\u652f\u63f4\u30923\u3064\u306e\u30d1\u30c3\u30af\u3067\u3054\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<ol class=\"Base-list\">\n<li><a href=\"https:\/\/www.techfun.co.jp\/services\/ai\/diagnosis\/\" class=\"Ext\">\u7121\u6599\u8a3a\u65ad\u30d1\u30c3\u30af<\/a>\uff1a\u696d\u52d9\u30fb\u30d7\u30ed\u30bb\u30b9\u306e\u73fe\u72b6\u3092\u7121\u6599\u3067\u8a3a\u65ad\u3057\u3001\u751f\u6210AI\u6d3b\u7528\u306e\u53ef\u80fd\u6027\u3092\u30ec\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/li>\n<li><a href=\"https:\/\/www.techfun.co.jp\/services\/ai\/poc\/\" class=\"Ext\">\u691c\u8a3c\uff08PoC\uff09\u30d1\u30c3\u30af<\/a>\uff1a\u8a3a\u65ad\u3067\u6709\u52b9\u6027\u304c\u78ba\u8a8d\u3055\u308c\u305f\u696d\u52d9\u3092\u5bfe\u8c61\u306b\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u69cb\u7bc9\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/li>\n<li><a href=\"https:\/\/www.techfun.co.jp\/services\/ai\/consulting\/\" class=\"Ext\">\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9<\/a>\uff1a\u751f\u6210AI\u5c0e\u5165\u6226\u7565\u306e\u7b56\u5b9a\u304b\u3089\u904b\u7528\u4f53\u5236\u69cb\u7bc9\u307e\u3067\u3092\u5305\u62ec\u7684\u306b\u652f\u63f4\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<p>\u751f\u6210AI\u306b\u9650\u3089\u305a\u3001Web\u30fb\u696d\u52d9\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u3084\u30a4\u30f3\u30d5\u30e9\u8a2d\u8a08\u306a\u3069\u3001\u6280\u8853\u9818\u57df\u3092\u554f\u308f\u305a\u3054\u76f8\u8ac7\u3092\u627f\u3063\u3066\u3044\u307e\u3059\u3002\u300c\u4f55\u304b\u3089\u59cb\u3081\u308c\u3070\u826f\u3044\u304b\u5206\u304b\u3089\u306a\u3044\u300d\u3068\u3044\u3046\u6bb5\u968e\u3067\u3082\u69cb\u3044\u307e\u305b\u3093\u306e\u3067\u3001\u305c\u3072\u304a\u6c17\u8efd\u306b\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u306f\u3058\u3081\u306b \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3078\u306e\u751f\u6210AI\u9069\u7528\u3092\u691c\u8a0e\u3059\u308b\u3068\u3001\u6700\u521d\u304b\u3089RAG\uff08\u691c\u7d22\u62e1\u5f35\u751f\u6210\uff09\u3084\u793e\u5185\u30c4\u30fc\u30eb\u9023\u643a\u3001\u30c1\u30b1\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u7d71\u5408\u307e\u3067\u4f5c\u308a\u8fbc\u307f\u305f\u304f\u306a\u308a\u307e\u3059\u3088\u306d\u3002 \u4e00\u65b9\u3067\u3001\u904b\u7528\u306e\u73fe\u5834\u3067\u306f\u300c\u307e\u305a\u306f\u5c0f\u3055\u304f\u4fa1\u5024\u304c\u51fa\u308b\u5f62\u3067\u59cb\u3081\u3066\u3001\u8a08\u6e2c\u2026<\/p>\n","protected":false},"author":6,"featured_media":6709,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[91],"class_list":["post-6710","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-generative-ai"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/posts\/6710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/comments?post=6710"}],"version-history":[{"count":2,"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/posts\/6710\/revisions"}],"predecessor-version":[{"id":6712,"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/posts\/6710\/revisions\/6712"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/media\/6709"}],"wp:attachment":[{"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/media?parent=6710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techfun.cc\/wp-json\/wp\/v2\/categories?post=6710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}